No matter how tech-savvy we think we are, we all get frustrated when the dreaded error message “535-5.7.8 Username and Password Not Accepted” pops up on a computer screen. It’s the bane of everyone’s online existence, forcing us to pause and try and figure out what’s wrong and how to fix it. Thankfully, a little research and troubleshooting can usually lead to a resolution of the issue. So if you’re experiencing the ”535-5.7.8 Username and Password Not Accepted” error, don’t despair; solutions can be found online with just some basic research. In this article, we’ll explore how to tackle this frustrating error and help you get back to your technical endeavors as quickly as possible. We’ll look at why the “535-5.7.8 Username and Password Not Accepted” error occurs and provide an easy-to-follow step-by-step guide on how to go about resolving the issue. So whether you’re an experienced computer user or a novice struggling with this error, you should be able to get your system running smoothly again after reading this article.
1. What Is the ‘535-5.7.8 Username and Password Not Accepted’ Error?
The ‘535-5.7.8 Username and Password Not Accepted’ error occurs when sending an email via your email client and your login credentials are rejected. It is usually accompanied by a detailed error message and can vary depending on the email provider.
The most common causes of this error are:
- Incorrect email address or password
- Attempting to send an email to a server that doesn’t accept your credentials
- The SMTP port is closed
To fix this issue, you need to verify the login credentials you’re using and confirm that your SMTP port is open. If you’re unsure, check with your email provider for the correct settings.
2. Why You Might Encounter this Error
Unexpected Error Occurring
Your computer could be running into an unexpected error at any number of points throughout an operation, causing a disruption in the sequence of events and bringing the process to a stop. There could be an issue with the operating system or the application, a conflict between different hardware pieces, a corrupt file, a problem with the network connection, or a virus.
Other Causes for Error
You could also be facing this error code due to outdated drivers or software. This might come up when a system is running an older version of certain components and then needs to connect to a newer version outside of it, and the mismatch causes the error. Occasionally, hardware devices can be mismatched in speed or capability, and this, too , can cause an error. Additionally, a memory issue could be causing the error if there’s not enough RAM/ROM for the system to run optimally.
- Operating System Issues
- Corrupt Files
- Software or Driver Mismatch
- Network Connection Problem
- Viruses
- Hardware Mismatch
- Memory Issue
3. Tricks for Fixing the ‘535-5.7.8’ Error
When trying to access your email accounts, the ‘535-5.7.8’ error message is a frequent obstacle you can encounter. The dreaded 535-5.7.8 error is one of those unfortunately common email hiccups. Don’t fret , though – there are a few simple tricks you can use to fix this issue, making your email setup a breeze:
- Check your email credentials – Make sure that the password and username you are using to log in are your correct email credentials. If that doesn’t work, make sure you don’t have two-step verification turned on.
- Check your SMTP settings – Many times, if you are using a 3rd party email client, the problem can be with server and port settings, or if you are an Outlook.com user, check out the guide here.
- Enable less secure apps – If you have two-step verification on, you should consider allowing “less secure apps” to let your 3rd party app access your emails.
By following these steps, you should be able to get your email access working again. Just remember to keep your email credentials private and secure, and your setup should remain free from error!
4. How to Avoid Future Occurrences of the ‘535-5.7.8’ Error
The 535-5.7.8 error is a common one that is often caused by incorrect credentials or an invalid e-mail address. To avoid this error in the future, here are some suggestions:
- Ensure the proper credentials are always used when logging in – the correct username shouldn’t include misspellings or extra numbers.
- Verify the email address you are trying to send to is correct, including any prefixes or suffixes.
- Check that you are entering the correct email server for an outgoing message.
- Ensure there are no typos in email addresses or server names.
When composing emails, double-check all items before sending to guarantee successful delivery and avoid future 535-5.7.8 errors. Also, it’s important to make sure the recipient’s individual email provider accepts the type of server you are sending from. Additionally, when setting up email accounts, always follow the instructions from the email provider
Steps to Fix ‘535-5.7.8’ Error | |
---|---|
Step | Action |
1 | Check email credentials and ensure correct login details are used. |
2 | Verify SMTP settings and adjust server and port settings if necessary. |
3 | Enable access for less secure apps if using two-step verification. |
4 | Double-check email addresses and server names for accuracy to prevent typos. |
5 | Follow email provider instructions when setting up accounts to avoid future errors. |
Q&A
Q: What is the problem with 535-5.7.8 Username And Password Not Accepted?
A: This issue means that the username and password you have entered are not being accepted by the website or service you are trying to access. It could be due to an incorrect entry or an issue with the website or service itself.
Q: What does the error message “535-5.7.8 Username And Password Not Accepted” mean?
A: The error message “535-5.7.8 Username And Password Not Accepted” typically indicates an issue with the SMTP authentication credentials when trying to send an email through a secure app or service. This error can occur when the username or password entered is incorrect, leading to the rejection of the login attempt.
Q: How can I resolve the “535-5.7.8 Username And Password Not Accepted” error?
A: To resolve this error, ensure that you are using the correct application-specific password for the particular app or service you are trying to access. Double-check that there are no typos in the email address or password. It is also recommended to enable two-factor authentication (2FA) for an added layer of security.
Q: What are some common reasons for encountering the “535-5.7.8 Username And Password Not Accepted” error?
A: Common reasons for experiencing this error include incorrect password entry, issues with SMTP authentication settings, memory issues causing login credentials to be forgotten, and security settings blocking the login attempt. It is important to ensure that the password being used is the actual account password or a 16-character app-specific password generated for secure app access.
Q: How can I prevent the “535-5.7.8 Username And Password Not Accepted” error in the future?
A: To prevent encountering this error in the future, consider using a secure password manager to store your login credentials and regularly update your passwords for enhanced security. Additionally, make sure to use strong passwords with a combination of symbols, digits, and uppercase letters to prevent unauthorized access to your email account.
Conclusion
If you’re still seeing the 535 5.7.8 username and password not accepted message, the best solution is to create a FREE LogMeOnce account. LogMeOnce is an easy and secure password manager that provides a secure and seamless user experience. It promises to securely store usernames and passwords in an encrypted form that makes it easy to log into all your digital accounts. With LogMeOnce, you can rest assured that your sensitive information is protected from hackers and identity thieves. Don’t give up after seeing the 535 5.7.8 username and password not accepted message; create a LogMeOnce account and take control of your digital security!

Bethany is a seasoned content creator with a rich academic background, blending the art of language with the precision of commerce. She holds a Master of Arts in English Language and Literature/Letters from Bahauddin Zakariya University, a testament to her profound grasp of language and its nuances. Complementing her literary prowess, Bethany also possesses a Bachelor of Commerce from the University of the Punjab, equipping her with a keen understanding of business and commerce dynamics. Her unique educational blend empowers her to craft content that resonates deeply with diverse audiences.