7 Top Managed IT Service Providers in Philadelphia to Consider

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Key Highlights

• Ascendant Technologies leads Philadelphia's managed IT services with award-winning support and comprehensive technology solutions for businesses.
• DesignDATA excels in cybersecurity services, protecting Philadelphia businesses through advanced threat detection and prevention systems.
• BetterWorld Technology offers scalable IT solutions for organizations of all sizes, with proven expertise in the Philadelphia market.
• ITAdOn IT Solutions provides reliable troubleshooting and technical support, serving Philadelphia businesses successfully since 2011.
• The 20 MSP deploys a large team of IT professionals offering 24/7 monitoring and comprehensive managed services.

Why Philadelphia Businesses Need Managed IT Services

While many business owners in Philadelphia love running their companies, keeping up with computer stuff can be super tricky! It's kind of like trying to juggle while riding a bicycle – there's just too much happening at once.

You know how your tablet needs updates and fixes? Well, businesses have hundreds of computers and devices to take care of! That's where managed IT services come in – they're like superhero teams that watch over all the technology. Having one point of contact means you always know exactly who to call when you need help.

They make sure everything runs smoothly, just like how a referee makes sure everyone follows the rules in a game.

I bet you're wondering why this matters? Think about it – when computers work well, people can do their jobs better, keep important information safe, and save money too! Pretty neat, right?

Understanding the Value of Local IT Service Providers

Just like having a friend who lives next door makes hanging out easier, having a local IT service provider is super helpful for Philadelphia businesses!

Think of them as your tech buddy who can rush over when your computer gets sick – just like when you need a Band-Aid right away!

I love how local IT providers know all about our city's special needs. They understand which programs work best for Philly businesses, and they're right around the corner when you need help! This helps create economic growth cycles in our community.

Have you ever had to wait forever for someone to fix something? Well, that's what makes local IT providers amazing – they're quick to help, just like when your best friend shares their snack at lunch.

Plus, they really get to know your business, like how a teacher knows exactly what help each student needs!

Top MSP Companies Serving the Greater Philadelphia Area

Philadelphia has five super amazing IT companies that are like tech superheroes!

Have you ever wondered who helps keep all our computers running smoothly? That's what these companies do – they're like doctors for computers!

Ascendant Technologies is like the team captain, winning special awards for being super helpful.

DesignDATA is like the brainy friend who knows all about keeping computers safe from bad guys.

BetterWorld Technology is like having a friendly neighbor who helps everyone, from tiny shops to big hospitals.

ITAdOn IT Solutions is like having a computer wizard who's been fixing tech problems since 2011.

And The 20 MSP is like having a personal coach who makes sure your computer stays healthy and strong! They provide white-glove support with their large team of skilled professionals.

Essential Features to Look for in Philadelphia IT Service Providers

Now that you know about these super cool IT companies, let's find out what makes them special – like picking the perfect superhero for your team!

Think of IT services like a big protective shield for your company's computers. You'll want a provider that's always on guard (24/7!) – just like how your mom checks on you when you're sleeping.

They should be super quick to help, like when you need a band-aid for a scrape! The best providers have 5.0 ratings and proven track records.

The best IT helpers are like those friends who think ahead. You know, like bringing an umbrella before it rains! They'll protect your important computer stuff (we call it data) and keep the bad guys (hackers) away.

Have you ever played freeze tag? That's how fast they should respond when you need help!

Cost Considerations When Choosing an IT Service Provider

When picking an IT helper for your company, thinking about money is like planning your piggy bank savings! You need to be smart about what you spend, just like when you're saving up for a special toy.

I'll tell you a secret – bigger companies need to spend more money because they've lots of computers to take care of, kind of like having more pets means buying more pet food! The monthly cost is typically between £30 to £45 per user for full IT support.

The good news is that you can pick different ways to pay, just like choosing between buying one big ice cream sundae or lots of smaller scoops.

Want to save money? Look for companies that let you pick exactly what you need – it's like building your own sandwich instead of buying a meal deal!

And guess what? Some IT helpers can even save you 25-45% on your computer costs. Isn't that amazing?

Security and Compliance Capabilities of Philadelphia MSPs

Staying safe online is like having a super-secret clubhouse with special passwords! When I look at Philadelphia's IT companies, I'm amazed by how they protect their customers – just like superheroes protecting their cities!

These companies use cool tools like encryption (it's like having a secret decoder ring!) and two-factor authentication (that's when you need two special keys to get in, like saying a password AND showing your superhero badge). They also implement multi-factor authentication to ensure that even if a password is compromised, unauthorized access is still prevented.

They follow important rules called HIPAA and GDPR – think of them as the rulebook for keeping everyone's private information safe and sound. Regular risk assessments help these companies spot and fix any security problems before they become big troubles.

Want to know something neat? These companies also train their workers to be security experts, just like how you practice fire drills at school.

Isn't it awesome how they keep our computer stuff safe?

Making the Right Choice for Your Business IT Needs

Finding the perfect IT helper for your business is like picking a best friend – you want someone who really gets you! Just like you'd pick a friend who shares your favorite games, you'll want an IT partner who knows your industry inside and out.

First, check if they've helped businesses like yours before. It's like finding someone who loves the same sports you do!

Next, make sure they offer 24/7 support – because computers don't take naps! You'll also want to know their prices upfront, with no surprise charges popping up like unexpected homework.

Remember to ask about their onboarding process too. Think of it like learning a new game – you'll want clear rules and someone patient to teach you the steps. Look for providers that offer data backup services to protect your important business information.

What kind of support would make you feel most comfortable?

Frequently Asked Questions

How Long Does the Average MSP Contract Term Last?

Most MSP contracts last about 3 years, but I've seen them range from 1 to 5 years.

It's like picking how long you want your gym membership – some folks want a quick try-out, while others are in it for the long haul!

A 3-year term is super popular because it gives you enough time to build a good relationship, but isn't too long if things don't work out.

Can I Keep My Existing Software Licenses When Switching IT Providers?

In most cases, you can keep your software licenses when switching IT providers!

Think of it like taking your favorite toys to a new playground.

But here's the fun part – some licenses need special permission to move, just like asking Mom before sharing your games.

I'll help you understand which ones you can keep: perpetual licenses usually transfer easily, while subscription-based ones might need extra steps.

What Happens to My Data if My MSP Goes Out of Business?

I know it's scary to think about your MSP closing down – like when your favorite ice cream shop shuts its doors!

But don't worry, I've got your back. First, check your contract – it should say how you'll get your data back.

Make sure you always keep your own backups, just like having a spare key to your house.

Ask your MSP about their "business continuity plan" – that's their special plan to protect your stuff.

Do MSPS Provide On-Site Training for Employees After Implementing New Systems?

Yes, I always make sure my MSP partners provide on-site training when we set up new systems!

Think of it like learning a cool new video game – you need someone to show you the controls, right?

They'll come to your office and teach your team everything from basic troubleshooting to advanced features.

It's included in most service packages, and they'll work around your schedule to train everyone properly.

How Quickly Can an MSP Complete a Full System Migration?

I'll tell you a secret about system migrations – they're like moving to a new house!

The time it takes depends on how much stuff you're moving. A small business might take 2-3 days, while bigger ones could need several weeks.

It's like packing boxes – the more toys and furniture you have, the longer it takes!

Plus, if things keep changing while you're moving, it takes extra time.

The Bottom Line

As you explore the top managed IT service providers in Philadelphia, it's crucial to consider not only their offerings but also the security of your sensitive information. In today's digital landscape, password security and management are paramount to safeguarding your business. A robust password management solution can help you streamline access and protect against unauthorized breaches.

To enhance your organization's security posture, I encourage you to check out LogMeOnce, a comprehensive password security solution that offers innovative passkey management features. By signing up for a Free account at LogMeOnce, you can ensure that your passwords are secure, easily accessible, and efficiently managed. Don't leave your business vulnerable—take proactive steps today to secure your digital assets while you seek the right IT partner to support your growth.

Mark Zaib

Mark, armed with a Bachelor’s degree in Computer Science, is a dynamic force in our digital marketing team. His profound understanding of technology, combined with his expertise in various facets of digital marketing, writing skills makes him a unique and valuable asset in the ever-evolving digital landscape.