Are you considering a career as an IT Service Desk Technician? Have you considered how much you can earn from this position? An IT Service Desk Technician salary can range anywhere from $30,000 to $50,000 annually depending on experience and expertise in the field. Knowledge of computer systems, networks and software applications are essential qualifications for this type of role, so the more experienced and educated you are, the higher your salary will be. Moreover, this career can provide job seekers with stability and strong growth prospects.
1. What do Service Desk Technicians Earn?
Compensation for Service Desk Technicians
The salary of a service desk technician largely depends on the size of the organization they are employed by, their level of experience and qualifications and the specific tasks required. Generally, service desk technicians fall in the middle range of the IT profession; they earn less than developers, network engineers, and data analysts, but more than computer support specialists.
Service desk technicians work in various industries and can earn anywhere from $16 to $29 per hour, depending on the job. Experienced service desk technicians may be paid up to $50 an hour. Salaries range from $34,199 to $68,002 for those with up to 5 years’ experience and up to $90,420 for those with 10 or more years’ experience, according to PayScale.com.
Benefits often associated with working as a service desk technician include paid time off, medical insurance, pension and 401(k) plans, and tuition reimbursement. For those looking to progress their career, additional certifications are available to increase pay and career prospects.
2. Comparing Salaries of IT Service Desk Techs
Salary Ranges by Experience
When comparing salaries of IT service desk technicians, the amount a person likely earns depends on their level of experience. Entry-level positions typically begin at the lower end of the salary range, while more experienced technicians can expect to make more money.
Here’s a breakdown of the salary ranges by experience:
- Fresh IT Service Desk Technicians: $25,000 – $35,000
- Experienced IT Service Desk Technicians: $35,000 – $50,000
- Advance IT Service Desk Technician: $50,000 – $70,000
The higher amount within each range typically requires a higher level of responsibility and technical expertise. Employers also look for IT service desk professionals with previous experience in managing large IT operations projects, and can adjust the salary accordingly. Those with specialized certifications such as ITIL, CCNA, or Microsoft Certified Solutions Expert (MCSE) can also expect to earn more money.
3. Factors Impacting IT Service Desk Tech Salaries
The job of an IT service desk technician comes with attractive salaries and benefits. However, there are certain factors that impact the pay scale for this professional. Here are some of them:
- Experience: More experience translates to higher salaries for IT service desk techs. Those who have done the job for several years can make more than those just starting out.
- Education: Having a degree in a related field can also help IT service desk techs increase their salaries. The more qualifications they have, the higher the pay.
- Location: Salaries for techs can vary depending on the city or state they are in. More popular technology hubs tend to offer higher salaries for the same position.
- Industry: The industry an IT service desk technician is employed in can also affect their salary. Those who work in finance, medicine, or other specialized industries can often command higher pay.
Employers also take into consideration the technical skills of the IT service desk technician. The more technical expertise an individual has, the higher they can expect to be paid. Those with experience in network, cloud, and cyber security also have the potential to make more than those without it.
4. Strategies to Earn More as an IT Service Desk Technician
IT service desk technicians are needed in a variety of industries and have the potential to earn a considerable living. To earn more in this field, there are several strategies to employ.
Get certified. IT certifications demonstrate technical knowledge and expertise. Begin by becoming certified in the technologies and platforms that you’re already familiar with. As you advance in your career, add new certifications that keep up with industry trends and changes. Not only will this demonstrate competence but can open up new opportunities for more lucrative positions.
- Earn a degree. While certifications can be valuable, a college degree is an excellent way to demonstrate your knowledge of a certain field. Take advantage of accelerated programs offered to busy IT professionals to finish a degree faster.
- Create a side business. Setting up a small IT consulting business on the side can be a great way to start earning more. Put your IT expertise to work solving problems for clients or teams that need help.
- Network with other professionals. Building relationships with IT professionals in your local area or online can pay off in the future. Not only can you share your knowledge but also get helpful tips from those more experienced.
Q&A
Q: What is the salary of an IT Service Desk Technician?
A: An IT Service Desk Technician typically earns an annual salary of around $45,000. This amount can vary depending on the experience of the technician, the location of the job, and the type of IT Service Desk. With a good-paying salary, many IT service desk technicians can leverage their career and upgrade their skillset thanks to LogMeOnce. LogMeOnce offers the latest in auto-login and single sign-on across multiple services by having just one password. Make sure to check the benefits of a FREE LogMeOnce account and experience a secure and seamless login experience from any device by visiting LogMeOnce.com. Investing in the right IT service desk technician salary and an advanced security tool like LogMeOnce can make a huge impact in advancing your career.

Nicole’s, journey in the tech industry is marked by a passion for learning and an unwavering commitment to excellence. Whether it’s delving into the latest software developments or exploring innovative computing solutions, Nicole’s expertise is evident in her insightful and informative writing style. Her ability to connect with readers through her words makes her a valuable asset in any technical communication endeavor.