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Are you planning to pursue a career in IT desktop support? Want to know about the salaries in this field? If yes, then you have come to the right place! It Desktop Support Salary is a great opportunity to excel and prosper in the IT sector. According to the BLS, IT desktop support professionals can expect to make a median wage of $53,470 per year. With relevant education and experience, the earning potential in this field is quite high. In this article, we will discuss in-depth about It Desktop Support Salary, the educational requirements, job outlook and skills required to succeed in this field.
1. Uncovering the Average Salary of an IT Desktop Support Professional
isn’t always an easy task. Most of the time, this responsibility falls onto the employer, who then tailor-fits the compensation data to the specific job. However, once the terms of the position are established, it’s possible to learn more about the average salary range.
Before getting into a salary range, it’s worth noting that IT Desktop Support Professionals can receive varying pay depending on their position, experience, certifications, qualifications and the company’s budget. However, here are some of the most common salary brackets:
- Entry Level: between $30,000 - $40,000
- Mid-level: between $45,000 - $65,000
- Experienced: between $68,000 - $98,000
- Senior Level: between $90,000 - $150,000
These numbers offer a base-line of what an IT Desktop Support Professional can expect to earn. However, individuals with additional skill sets, such as Microsoft Certified Professionals (MCPs) or those with multiple certifications, often earn an even higher wage.
2. Factors That Impact IT Desktop Support Salary
Location
Where you live and work plays a major role in IT desktop support salary. Generally, metropolitan areas with larger populations have a higher salary rate. This is due to the higher cost of living, demand for IT professionals, and competition for jobs. That being said, the highest levels of IT desktop support salary are in major cities like Seattle, New York, San Francisco, and Silicon Valley.
Experience
Experience in a particular IT role can also significantly increase IT desktop support salary. For instance, top IT professionals often earn upwards of $100,000 annually. Having multiple certifications and years of expertise give you the extra edge in salary negotiations. Specialized knowledge and experience in current technology solutions will further add to your salary potential. Additionally, those with certifications such as an Information Technology Infrastructure Library v3 (ITIL) Certification and Microsoft Certified Solutions Associate (MCSA) can command a higher salary.
3. Enhancing Your Earning Capacity as an IT Desktop Support
Improve Your IT Skillset
If you’re looking to increase your earnings as an IT Desktop Support, your skillset should be your foremost investment. Make sure to find the right resources that will help you build your background in this field:
- Take classes for certifications, such as CompTIA and Microsoft.
- Keep abreast with IT news, so you always have a sound knowledge of the industry’s cutting-edge technology.
- Utilize online resources, such as Lynda.com or Udemy, to keep your skills honed and sharp.
Explore Your Options
The field of IT Desktop Support offers many ways to secure a good salary and bolster your career experience. Here are some to consider:
- Look for companies that are eager to invest in innovation and state-of-the-art technology.
- Research job postings suited to your experience and see if it pays more than what you currently earn.
- Network and ask around about potential employers that often offer higher pay.
4. Considerations for Choosing an IT Desktop Support Career
Breaking Into IT
For those considering a career in IT support, it pays to do a bit of research before making the jump. Before you make the move, here are some factors to consider before committing to an IT desktop support career.
Employment Prospects
A career as an IT support specialist typically involves interacting with customers or end users to diagnose complex technical problems, regardless of the type of customer’s device. IT specialists are heavily relied upon in business settings for their expertise and problem-solving abilities. According to the Bureau of Labor Statistics, job growth for IT support specialists is projected to climb 8% from 2019-2029, a rate much faster than the average.
Compensation
The earning potential for IT support specialists will vary depending on the type of industry and experience of the professionals, though, the median income for an IT support specialist is around $54,000 a year. Most support specialists work onsite with clients, but it’s not uncommon for IT specialists to work far from the client’s location, on a contractual basis, as telecommuting becomes more widespread.
Skills & Qualifications
IT desktop support specialist roles may include customer service, technical support or a combination of both. At a minimum, candidates should possess strong technical support, communication and customer service skills. Employers also typically prefer applicants with a blend of two or three years of customer service and support experience, plus a degree in computer science or relevant technical field. Employers may also require IT desktop systems support staff to have experience with certain operating systems, a specific hardware platform, and IT certifications.
Q&A
Q: What is the salary for IT Desktop Support?
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Nicole’s, journey in the tech industry is marked by a passion for learning and an unwavering commitment to excellence. Whether it’s delving into the latest software developments or exploring innovative computing solutions, Nicole’s expertise is evident in her insightful and informative writing style. Her ability to connect with readers through her words makes her a valuable asset in any technical communication endeavor.
