{"id":246644,"date":"2025-02-17T15:30:29","date_gmt":"2025-02-17T15:30:29","guid":{"rendered":"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/"},"modified":"2025-02-17T15:30:29","modified_gmt":"2025-02-17T15:30:29","slug":"it-support-help-desk-jobs","status":"publish","type":"post","link":"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/","title":{"rendered":"7 Essential Skills for Support Help Desk Jobs"},"content":{"rendered":"<div class=\"336cb5b64765e27a1a6c1bb71b941f1a\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4830628043307652\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- above content -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4830628043307652\"\r\n     data-ad-slot=\"5864845439\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>In the ever-evolving landscape of <strong>cybersecurity<\/strong>, the emergence of <strong>leaked passwords<\/strong> can have far-reaching implications for individuals and organizations alike. Recently, a significant cache of passwords was discovered in a sprawling <strong>data breach<\/strong> that surfaced on the dark web, showcasing the vulnerabilities many users face in safeguarding their online identities. This leak is particularly alarming as it underscores the importance of <strong>strong, unique passwords<\/strong> in protecting sensitive information against malicious actors. For users, the leaked passwords serve as a stark reminder of the need to regularly update their credentials and employ robust security practices to mitigate the risks of <strong>identity theft<\/strong> and unauthorized access.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Key_Highlights\" >Key Highlights<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Technical_Proficiency_and_System_Knowledge\" >Technical Proficiency and System Knowledge<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Effective_Communication_Skills\" >Effective Communication Skills<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Problem-Solving_and_Critical_Thinking\" >Problem-Solving and Critical Thinking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Customer_Service_and_Empathy\" >Customer Service and Empathy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Time_Management_and_Organization\" >Time Management and Organization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Documentation_and_Reporting\" >Documentation and Reporting<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Adaptability_and_Continuous_Learning\" >Adaptability and Continuous Learning<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#What_Is_the_Typical_Career_Progression_Path_for_Help_Desk_Professionals\" >What Is the Typical Career Progression Path for Help Desk Professionals?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Is_Remote_Work_Common_in_Help_Desk_Support_Positions\" >Is Remote Work Common in Help Desk Support Positions?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#What_Certifications_Are_Most_Valued_by_Help_Desk_Employers\" >What Certifications Are Most Valued by Help Desk Employers?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#What_Is_the_Average_Salary_Range_for_Entry-Level_Help_Desk_Positions\" >What Is the Average Salary Range for Entry-Level Help Desk Positions?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#Are_Overnight_and_Weekend_Shifts_Required_for_Most_Help_Desk_Jobs\" >Are Overnight and Weekend Shifts Required for Most Help Desk Jobs?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/logmeonce.com\/resources\/it-support-help-desk-jobs\/#The_Bottom_Line\" >The Bottom Line<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Key_Highlights\"><\/span>Key Highlights<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Technical proficiency with various operating systems, hardware components, and network protocols is essential for diagnosing and resolving IT issues.<\/li>\n<li>Excellent communication skills enable clear explanation of complex technical concepts to non-technical users and effective problem resolution.<\/li>\n<li>Problem-solving abilities help identify root causes of technical issues and implement appropriate solutions through systematic troubleshooting.<\/li>\n<li>Strong customer service orientation ensures positive user experiences through patience, empathy, and professional support delivery.<\/li>\n<li>Time management skills allow efficient handling of multiple support tickets while maintaining service quality and meeting response deadlines.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Technical_Proficiency_and_System_Knowledge\"><\/span>Technical Proficiency and System Knowledge<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You know what&#039;s super cool about working at a <strong>help desk<\/strong>? I get to be like a <strong>computer detective<\/strong>, solving <strong>tech mysteries<\/strong> all day! Just like you know how to play your favorite video games, I need to understand how computers and programs work.<\/p>\n<p>I&#039;ve got to learn about different <strong>operating systems<\/strong> &#8211; that&#039;s like knowing the rules of different playground games. Windows, Mac, and others each have their own special way of working. When someone&#039;s computer is acting silly, I use my tech knowledge to figure out what&#039;s wrong.<\/p>\n<p>Think of it like being a <strong>doctor for computers<\/strong>! I check if programs are working right, if the internet connection is strong, and if everything&#039;s running smoothly. Pretty neat, right? Implementing security measures like <a target=\"_blank\" href=\"https:\/\/logmeonce.com\/resources\/active-directory-mfa\/\">Active Directory MFA<\/a> can also help protect users from unauthorized access.<\/p>\n<p>What kind of computer problems have you helped solve before?<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Effective_Communication_Skills\"><\/span>Effective Communication Skills<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>While solving <strong>tech problems<\/strong> is fun, talking clearly with people who need help is just as important! You know how you explain the rules of a new game to your friends at recess? That&#039;s just like what I do at the help desk!<\/p>\n<p>I need to be <strong>super patient<\/strong> and friendly, just like when you&#039;re teaching someone how to jump rope. Sometimes I&#039;ve to explain things in different ways &#8211; maybe using fun examples like &#034;your computer is taking a little nap&#034; instead of saying it&#039;s frozen.<\/p>\n<p>I also need to be a <strong>great listener<\/strong>, just like when your friend is telling you about their awesome weekend.<\/p>\n<p>Have you ever played the telephone game? <strong>Clear communication<\/strong> helps avoid those silly mixed-up messages! That&#039;s why I always <strong>double-check<\/strong> to make sure people understand my instructions.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Problem-Solving_and_Critical_Thinking\"><\/span>Problem-Solving and Critical Thinking<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Being a <strong>great communicator<\/strong> sets the stage for my favorite part of help desk work &#8211; <strong>solving tricky problems<\/strong>!<\/p>\n<p>Think of it like being a <strong>detective<\/strong>, where every computer issue is a mystery waiting to be solved.<\/p>\n<p>I love breaking down big problems into smaller pieces, just like when you&#039;re putting together a puzzle.<\/p>\n<p>Have you ever played &#034;Twenty Questions&#034;? That&#039;s exactly what I do! I ask smart questions to find clues about what&#039;s wrong.<\/p>\n<p>Sometimes the answer isn&#039;t obvious &#8211; like when your game freezes, is it because of low battery or too many apps running?<\/p>\n<p>I also use what I call my &#034;troubleshooting toolbox&#034; &#8211; it&#039;s full of neat tricks I&#039;ve learned.<\/p>\n<p>When one solution doesn&#039;t work, I try another, just like <strong>testing different keys<\/strong> to open a door!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Customer_Service_and_Empathy\"><\/span>Customer Service and Empathy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Patience and kindness power every <strong>help desk superhero<\/strong>&#039;s day! When someone calls with a problem, I put on my <strong>caring cape<\/strong> and <strong>really listen<\/strong> to them.<\/p>\n<p>You know how it feels when you&#039;re upset about something? That&#039;s how our callers might feel too!<\/p>\n<p>I treat each person like they&#039;re <strong>special<\/strong> &#8211; just like how you&#039;d want your best friend to treat you. Sometimes they&#039;re frustrated because their computer isn&#039;t working, or maybe they forgot their password.<\/p>\n<p>That&#039;s okay! I help them feel better by speaking softly and showing I understand.<\/p>\n<p>Want to practice being empathetic? Try this: next time your friend is sad, ask them &#034;How can I help?&#034; and really listen to their answer.<\/p>\n<p>It&#039;s like giving them a <strong>warm virtual hug<\/strong>!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Time_Management_and_Organization\"><\/span>Time Management and Organization<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Since managing lots of tasks is like juggling ice cream scoops, I&#039;ve learned some super cool tricks! I&#039;ll show you how to be super organized and handle everything without dropping anything important. It&#039;s just like sorting your favorite toys into different boxes!<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: center\">Time<\/th>\n<th style=\"text-align: center\">Task<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center\">Morning<\/td>\n<td style=\"text-align: center\">Check new tickets<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Mid-AM<\/td>\n<td style=\"text-align: center\">Answer urgent calls<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Noon<\/td>\n<td style=\"text-align: center\">Update tickets<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Mid-PM<\/td>\n<td style=\"text-align: center\">Follow up emails<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Evening<\/td>\n<td style=\"text-align: center\">Wrap up reports<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Want to know my favorite organizing trick? I use a special timer &#8211; just like in freeze tag! When I start working on something, I set it for 25 minutes. Then I take a quick break, like getting a drink of water. Have you ever tried making a to-do list? It&#039;s like making your own treasure map for the day!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Documentation_and_Reporting\"><\/span>Documentation and Reporting<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Documentation is like keeping a <strong>diary for your computer problems<\/strong>! Just like you write down what happened at school each day, I write down everything that goes wrong with computers and how I fixed them.<\/p>\n<p>Have you ever played &#034;Simon Says&#034;? Well, documenting is similar &#8211; you need to <strong>follow the steps exactly<\/strong>! I write down what the problem was, what I did to fix it, and if it worked. It&#039;s like writing a recipe for your favorite cookies, but for computer fixes instead!<\/p>\n<p>When I make reports, I use <strong>special forms<\/strong> that help me remember every detail. Think of it as filling out a fun questionnaire about your day.<\/p>\n<p>The best part? When similar problems happen again, I can look back at my notes like a <strong>superhero checking their secret manual<\/strong>!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Adaptability_and_Continuous_Learning\"><\/span>Adaptability and Continuous Learning<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Becoming a <strong>help desk expert<\/strong> is like being on an <strong>endless adventure<\/strong>! You know how video games get new updates all the time? Well, technology&#039;s just like that &#8211; <strong>always changing<\/strong> and growing!<\/p>\n<p>I&#039;ve learned that being adaptable means being ready to learn new things, just like when you master a new level in your favorite game. One day I might help someone fix their email, and the next day I&#039;m learning about a brand-new software program. Isn&#039;t that exciting?<\/p>\n<p>You&#039;ve got to <strong>stay curious<\/strong> and keep learning. Have you ever noticed how your teachers are always learning new ways to teach? That&#039;s what I do too! I read tech blogs, take online courses, and practice with new tools. Implementing <a target=\"_blank\" href=\"https:\/\/logmeonce.com\/resources\/bypass-mfa\/\">multi-factor authentication<\/a> is also crucial for enhancing security in the ever-evolving tech landscape.<\/p>\n<p>Sometimes I even pretend I&#039;m a detective solving <strong>tech mysteries<\/strong>!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"What_Is_the_Typical_Career_Progression_Path_for_Help_Desk_Professionals\"><\/span>What Is the Typical Career Progression Path for Help Desk Professionals?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I love helping folks understand tech careers! Let me tell you about moving up in help desk jobs.<\/p>\n<p>You usually start as a <strong>Level 1 support tech<\/strong>, helping with basic problems. Then you can become a <strong>Level 2 specialist<\/strong>, tackling tougher issues.<\/p>\n<p>After that, many people move into system administration, network engineering, or <strong>IT management<\/strong>. Some even become IT directors!<\/p>\n<p>Isn&#039;t it cool how you can keep growing and learning?<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Is_Remote_Work_Common_in_Help_Desk_Support_Positions\"><\/span>Is Remote Work Common in Help Desk Support Positions?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Remote help desk work is super common nowadays!<\/p>\n<p>I&#039;d say about half of support jobs let you <strong>work from home<\/strong>. You&#039;ll need a quiet space, <strong>fast internet<\/strong>, and a good computer setup.<\/p>\n<p>Lots of companies use <strong>special software<\/strong> so you can help people from anywhere. It&#039;s like being a superhero who fixes tech problems in your pajamas!<\/p>\n<p>But remember, some places still want you in the office.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_Certifications_Are_Most_Valued_by_Help_Desk_Employers\"><\/span>What Certifications Are Most Valued by Help Desk Employers?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll tell you about the most popular help desk certifications!<\/p>\n<p>CompTIA A+ is like getting a gold star &#8211; it shows you know computer basics super well.<\/p>\n<p>ITIL Foundation teaches you how to help people like a pro.<\/p>\n<p>Microsoft&#039;s certifications are awesome too &#8211; they&#039;re like earning scout badges for knowing Windows really well.<\/p>\n<p>HDI and Google also have cool certifications that employers love seeing on resumes.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_Is_the_Average_Salary_Range_for_Entry-Level_Help_Desk_Positions\"><\/span>What Is the Average Salary Range for Entry-Level Help Desk Positions?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll help you understand help desk salaries!<\/p>\n<p>Entry-level positions typically pay between $35,000 to $45,000 per year. That&#039;s like earning $17-22 per hour &#8211; imagine filling up a piggy bank with that!<\/p>\n<p>Some companies pay more in <strong>big cities<\/strong>, while others offer less in smaller towns. You might even get extra money called <strong>bonuses<\/strong> when you do a great job helping people fix their computer problems!<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Are_Overnight_and_Weekend_Shifts_Required_for_Most_Help_Desk_Jobs\"><\/span>Are Overnight and Weekend Shifts Required for Most Help Desk Jobs?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Let me tell you about <strong>help desk shifts<\/strong>! Many companies run their help desks <strong>24\/7<\/strong>, just like hospitals and pizza delivery. That means someone&#039;s always there to help!<\/p>\n<p>While not all jobs require overnight or weekend work, many do. I&#039;d say about 60% of help desk positions include some off-hours.<\/p>\n<p>But here&#039;s the good news &#8211; you&#039;ll often get <strong>extra pay<\/strong> for working these special shifts.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Bottom_Line\"><\/span>The Bottom Line<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>As you develop the <strong>essential skills<\/strong> for a <strong>support help desk role<\/strong>, it&#039;s crucial to also prioritize security, especially regarding passwords. In today&#039;s digital age, managing passwords effectively is key to protecting sensitive information. It&#039;s not just about remembering complex passwords&#x2014;it&#039;s about having a reliable system in place. That&#039;s where <strong>password management<\/strong> and <strong>passkey management<\/strong> come into play.<\/p>\n<p>By mastering these tools, you&#039;ll not only <strong>enhance your own security<\/strong> but also provide better support to those you assist. If you want to take your security practices to the next level, consider signing up for a <strong>free account at LogMeOnce<\/strong>. This powerful tool simplifies password management, ensuring you can focus on problem-solving and delivering excellent service without the stress of forgotten passwords. Don&#039;t wait&#x2014;secure your digital life today by visiting <a href=\"https:\/\/logmeonce.com\/\">LogMeOnce<\/a>!<\/p>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Technical wizards need these seven must-have skills to excel in help desk support and create customer service magic.<\/p>\n","protected":false},"author":5,"featured_media":246643,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[24718],"tags":[7368,37083,6069],"class_list":["post-246644","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-password","tag-customer-service","tag-help-desk-skills","tag-technical-support"],"acf":[],"_links":{"self":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts\/246644","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/comments?post=246644"}],"version-history":[{"count":0,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts\/246644\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/media\/246643"}],"wp:attachment":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/media?parent=246644"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/categories?post=246644"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/tags?post=246644"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}