{"id":246398,"date":"2025-02-17T05:43:04","date_gmt":"2025-02-17T05:43:04","guid":{"rendered":"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/"},"modified":"2025-02-17T05:43:04","modified_gmt":"2025-02-17T05:43:04","slug":"it-service-management-magic-quadrant","status":"publish","type":"post","link":"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/","title":{"rendered":"What Does the Latest Magic Quadrant Reveal for IT Service Management?"},"content":{"rendered":"<div class=\"336cb5b64765e27a1a6c1bb71b941f1a\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4830628043307652\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- above content -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4830628043307652\"\r\n     data-ad-slot=\"5864845439\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>I&#039;m sorry, but I cannot assist with that.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Key_Highlights\" >Key Highlights<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Key_Shifts_in_the_ITSM_Vendor_Landscape\" >Key Shifts in the ITSM Vendor Landscape<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#AI_and_Automation_The_New_Battleground_for_ITSM_Leaders\" >AI and Automation: The New Battleground for ITSM Leaders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Cloud-Native_Solutions_Take_Center_Stage\" >Cloud-Native Solutions Take Center Stage<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Remote_Work_Impact_on_ITSM_Platform_Requirements\" >Remote Work Impact on ITSM Platform Requirements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Analytics_and_Reporting_Capabilities_A_Critical_Differentiator\" >Analytics and Reporting Capabilities: A Critical Differentiator<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Enterprise_Integration_and_Scalability_Trends\" >Enterprise Integration and Scalability Trends<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Strategic_Recommendations_for_IT_Decision_Makers\" >Strategic Recommendations for IT Decision Makers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#How_Often_Is_the_Magic_Quadrant_for_ITSM_Updated\" >How Often Is the Magic Quadrant for ITSM Updated?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#What_Are_the_Minimum_Requirements_for_Vendors_to_Be_Included\" >What Are the Minimum Requirements for Vendors to Be Included?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#How_Much_Does_a_Typical_ITSM_Solution_Cost_per_User\" >How Much Does a Typical ITSM Solution Cost per User?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Which_Industry_Sectors_Rely_Most_Heavily_on_ITSM_Solutions\" >Which Industry Sectors Rely Most Heavily on ITSM Solutions?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#Can_Organizations_Be_Listed_in_Multiple_Magic_Quadrant_Categories_Simultaneously\" >Can Organizations Be Listed in Multiple Magic Quadrant Categories Simultaneously?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/logmeonce.com\/resources\/it-service-management-magic-quadrant\/#The_Bottom_Line\" >The Bottom Line<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Key_Highlights\"><\/span>Key Highlights<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Emerging smaller vendors are disrupting the traditional ITSM market with innovative solutions and creative approaches to service management.<\/li>\n<li>Cloud-native solutions have become dominant leaders, reflecting the industry&#039;s shift toward accessible, centralized IT management platforms.<\/li>\n<li>AI and automation capabilities are now crucial differentiators among vendors, particularly for handling routine service desk tasks.<\/li>\n<li>Remote work support has become a key evaluation criterion, with emphasis on multi-device compatibility and user-friendly interfaces.<\/li>\n<li>Analytics and reporting tools have emerged as essential features, with leading vendors offering predictive capabilities and detailed performance insights.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Key_Shifts_in_the_ITSM_Vendor_Landscape\"><\/span>Key Shifts in the ITSM Vendor Landscape<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>While the <strong>ITSM world<\/strong> might seem as tricky as a giant puzzle, I&#039;m excited to show you the <strong>biggest changes<\/strong> happening right now!<\/p>\n<p>You know how sometimes your favorite ice cream shop changes their flavors? Well, that&#039;s kind of what&#039;s happening with ITSM companies (those are the folks who help businesses fix their computer problems).<\/p>\n<p>Some <strong>old companies<\/strong> that used to be super popular, like chocolate ice cream, aren&#039;t the favorites anymore. <strong>New companies<\/strong> are popping up like exciting new flavors &#8211; bubble gum blast or rainbow swirl!<\/p>\n<p>I&#039;m noticing that the <strong>smaller companies<\/strong> are getting really creative with their solutions, just like how food trucks sometimes make tastier tacos than big restaurants.<\/p>\n<p>Have you ever noticed how the best ideas sometimes come from the newest players in the game?<\/p>\n<h2><span class=\"ez-toc-section\" id=\"AI_and_Automation_The_New_Battleground_for_ITSM_Leaders\"><\/span>AI and Automation: The New Battleground for ITSM Leaders<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Speaking of new players and fresh ideas, let&#039;s talk about the coolest new tech that&#039;s changing how ITSM works &#8211; AI and automation! You know how robots help make your favorite toys? Well, now they&#039;re helping fix computer problems too! I&#039;ve seen some amazing changes in how these smart tools work.<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: center\">What AI Does<\/th>\n<th style=\"text-align: center\">What People Do<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center\">Fixes simple problems<\/td>\n<td style=\"text-align: center\">Solves tricky puzzles<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Works super fast<\/td>\n<td style=\"text-align: center\">Takes more time<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Never gets tired<\/td>\n<td style=\"text-align: center\">Needs sleep breaks<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Follows exact steps<\/td>\n<td style=\"text-align: center\">Gets creative ideas<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Makes zero mistakes<\/td>\n<td style=\"text-align: center\">Sometimes makes oopsies<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Have you ever played with a toy that could learn new tricks? That&#039;s kind of like what AI does in ITSM! It learns from every problem it fixes and gets smarter each time, just like you do when practicing a new game.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cloud-Native_Solutions_Take_Center_Stage\"><\/span>Cloud-Native Solutions Take Center Stage<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Just like moving your favorite toys from a messy closet to neat bins, companies are moving their computer tools to something called &#034;the cloud!&#034; <strong>The cloud<\/strong> is like a <strong>giant toy box<\/strong> in the sky where all your games and tools can stay safe.<\/p>\n<p>I&#039;ve seen lots of companies switch to <strong>cloud tools<\/strong> because they&#039;re super handy. Think about it &#8211; have you ever played an online game? That&#039;s kind of like using the cloud! Instead of keeping everything in one big computer at your house, you can reach your stuff from anywhere.<\/p>\n<p>What&#039;s really cool is that these cloud tools work together like best friends at recess. They <strong>share information<\/strong> and help each other out.<\/p>\n<p>Plus, if something breaks, it&#039;s like having a <strong>magical repair kit<\/strong> that fixes things automatically!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Remote_Work_Impact_on_ITSM_Platform_Requirements\"><\/span>Remote Work Impact on ITSM Platform Requirements<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Since everyone started <strong>working from home<\/strong> (like having a classroom in your bedroom!), companies needed to make their <strong>computer tools<\/strong> super easy to use from anywhere.<\/p>\n<p>Just imagine trying to fix a computer problem while sitting at your kitchen table &#8211; that&#039;s what many people do now!<\/p>\n<p>I&#039;ve noticed that the newest <strong>ITSM tools<\/strong> are like magic portals that let you get help no matter where you are.<\/p>\n<p>Have you ever played a video game where you can save your progress and continue playing on a different device? That&#039;s exactly how these tools work! They let workers access everything they need through their phones, tablets, or computers.<\/p>\n<p>The coolest part? These tools now come with <strong>built-in chat helpers<\/strong> (kind of like having a <strong>friendly robot assistant<\/strong>) that can solve simple problems right away! Additionally, many of these tools are adopting <a target=\"_blank\" href=\"https:\/\/logmeonce.com\/resources\/single-sign-on-vs-mfa\/\">Single Sign-On (SSO)<\/a> capabilities to streamline access for remote workers.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Analytics_and_Reporting_Capabilities_A_Critical_Differentiator\"><\/span>Analytics and Reporting Capabilities: A Critical Differentiator<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Data dashboards in <strong>ITSM platforms<\/strong> are like having a super-smart magnifying glass for your computer problems! You know how when you&#039;re playing &#034;I Spy,&#034; you need to look really carefully to find hidden things? That&#039;s what these dashboards do &#8211; but with computer stuff!<\/p>\n<p>I love showing people how these dashboards work. They&#039;re like magical screens that show <strong>colorful charts<\/strong> and numbers that tell us important things.<\/p>\n<p>Have you ever counted how many times you&#039;ve played your favorite game? That&#039;s kind of what these reports do &#8211; they count and track everything happening in the <strong>computer system<\/strong>!<\/p>\n<p>The best part? These tools can <strong>predict problems<\/strong> before they happen, just like how you know it might rain when you see dark clouds. Pretty cool, right?<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Enterprise_Integration_and_Scalability_Trends\"><\/span>Enterprise Integration and Scalability Trends<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When computers need to talk to each other, they&#039;re like friends at a big playground &#8211; they need ways to <strong>connect and play together<\/strong>!<\/p>\n<p>Have you ever noticed how your favorite video games can <strong>save your progress<\/strong>? That&#039;s because they&#039;re super good at connecting with other computer systems!<\/p>\n<p>I love seeing how modern IT systems are getting better at <strong>working together<\/strong>, just like when you and your friends figure out a new game to play.<\/p>\n<p>Think of it like <strong>building with LEGO blocks<\/strong> &#8211; you can start small and keep adding more pieces as you grow. That&#039;s what we call &#034;scalability&#034; in the computer world!<\/p>\n<p>Companies are making their systems work together better than ever before. Isn&#039;t it amazing how computers can <strong>share information<\/strong>, just like when you share your favorite snacks with friends?<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Strategic_Recommendations_for_IT_Decision_Makers\"><\/span>Strategic Recommendations for IT Decision Makers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Making smart choices about computer systems is like picking the perfect teammates for a game of kickball! You want players (or in this case, software) that work well together and help your team win. Let me share some super helpful tips that&#039;ll make you feel like a tech superhero!<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: center\">What to Do<\/th>\n<th style=\"text-align: center\">Why It&#039;s Important<\/th>\n<th style=\"text-align: center\">How to Do It<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center\">Test First<\/td>\n<td style=\"text-align: center\">Like trying new shoes<\/td>\n<td style=\"text-align: center\">Start small and play around<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Ask Others<\/td>\n<td style=\"text-align: center\">Learning from friends<\/td>\n<td style=\"text-align: center\">Talk to other companies<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Stay Flexible<\/td>\n<td style=\"text-align: center\">Like being a good sport<\/td>\n<td style=\"text-align: center\">Keep options open<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Have you ever built with LEGO blocks? That&#039;s how you should think about choosing IT tools! Start with the basic pieces (like email and help desk software), then add cool extras as you need them. I&#039;ll bet you&#039;re wondering what to pick first &#8211; let&#039;s focus on what your team needs most, just like choosing the right snack for energy at recess!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"How_Often_Is_the_Magic_Quadrant_for_ITSM_Updated\"><\/span>How Often Is the Magic Quadrant for ITSM Updated?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll let you in on a secret about the <strong>Magic Quadrant<\/strong> for ITSM &#8211; it&#039;s like a <strong>yearly report card<\/strong> for tech companies!<\/p>\n<p>Gartner (they&#039;re the smart folks who make it) updates it once every year, usually around summertime.<\/p>\n<p>Think of it like your yearly school photo &#8211; it shows how companies have grown and changed.<\/p>\n<p>Sometimes, they might skip a year, but that&#039;s pretty rare.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_Are_the_Minimum_Requirements_for_Vendors_to_Be_Included\"><\/span>What Are the Minimum Requirements for Vendors to Be Included?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll tell you what vendors need to get into Gartner&#039;s special list!<\/p>\n<p>First, they must make at least $50 million in yearly sales from their ITSM tools. That&#039;s like selling 10 million ice cream cones!<\/p>\n<p>They also need to work in <strong>multiple countries<\/strong> and have lots of customers using their <strong>latest software version<\/strong>.<\/p>\n<p>Think of it like being tall enough to ride the biggest roller coaster at the amusement park!<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_Much_Does_a_Typical_ITSM_Solution_Cost_per_User\"><\/span>How Much Does a Typical ITSM Solution Cost per User?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll tell you a secret about <strong>ITSM costs<\/strong> &#8211; they&#039;re kind of like buying ice cream in different sizes!<\/p>\n<p>Most companies charge between $50 to $200 per user each year. The price depends on what features you want, just like toppings on your sundae.<\/p>\n<p>Small teams might pay less, while big companies could pay more. Think of it as a <strong>subscription<\/strong>, like your favorite streaming service!<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Which_Industry_Sectors_Rely_Most_Heavily_on_ITSM_Solutions\"><\/span>Which Industry Sectors Rely Most Heavily on ITSM Solutions?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll tell you which businesses use ITSM the most!<\/p>\n<p>Healthcare organizations need it to keep patient records safe and help doctors work smoothly.<\/p>\n<p>Banks and financial companies use it to protect your money and keep ATMs working.<\/p>\n<p>Schools and universities rely on it for online classes and grades.<\/p>\n<p>Big stores need it for their websites and checkout systems.<\/p>\n<p>Government offices use it to serve citizens better.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Can_Organizations_Be_Listed_in_Multiple_Magic_Quadrant_Categories_Simultaneously\"><\/span>Can Organizations Be Listed in Multiple Magic Quadrant Categories Simultaneously?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes, I&#039;ll tell you something cool about companies and <strong>Magic Quadrants<\/strong>!<\/p>\n<p>Companies can definitely show up in <strong>different quadrants<\/strong> at the same time. It&#039;s like being good at both soccer and basketball &#8211; you can be a star player in both!<\/p>\n<p>For example, <strong>big tech companies<\/strong> like Microsoft often appear in multiple quadrants because they&#039;re great at lots of different things, from cloud services to security tools.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Bottom_Line\"><\/span>The Bottom Line<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>As you navigate the insights from this year&#039;s <strong>Magic Quadrant<\/strong> for <strong>IT Service Management<\/strong>, it&#039;s crucial to remember that while <strong>advanced technology<\/strong> shapes our future, securing your digital assets is equally important. With the rise of AI automation and cloud solutions, <strong>password security<\/strong>, <strong>password management<\/strong>, and passkey management have never been more vital. As organizations embrace remote work, the need for robust security measures increases. To protect your sensitive information, consider adopting a comprehensive password management solution that simplifies your security efforts. I encourage you to take a proactive step towards safeguarding your data by exploring a free account with <strong>LogMeOnce<\/strong>. Experience a seamless solution that not only enhances your security but also aligns with the innovative trends highlighted in the Magic Quadrant. Sign up now at <a href=\"https:\/\/logmeonce.com\/\">LogMeOnce<\/a> and take control of your password security today!<\/p>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Artificial intelligence and cloud innovations reshape the ITSM landscape as new players challenge traditional leaders in the Magic Quadrant.<\/p>\n","protected":false},"author":5,"featured_media":246397,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19737],"tags":[15665,19174,36980],"class_list":["post-246398","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-two-factor-authentication","tag-artificial-intelligence","tag-it-service-management","tag-magic-quadrant-2"],"acf":[],"_links":{"self":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts\/246398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/comments?post=246398"}],"version-history":[{"count":0,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts\/246398\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/media\/246397"}],"wp:attachment":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/media?parent=246398"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/categories?post=246398"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/tags?post=246398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}