{"id":246184,"date":"2025-02-16T07:35:29","date_gmt":"2025-02-16T07:35:29","guid":{"rendered":"https:\/\/logmeonce.com\/resources\/capella-it-support\/"},"modified":"2025-02-16T07:35:29","modified_gmt":"2025-02-16T07:35:29","slug":"capella-it-support","status":"publish","type":"post","link":"https:\/\/logmeonce.com\/resources\/capella-it-support\/","title":{"rendered":"Accessing Capella Support: A Step-by-Step Guide"},"content":{"rendered":"<div class=\"336cb5b64765e27a1a6c1bb71b941f1a\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4830628043307652\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- above content -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4830628043307652\"\r\n     data-ad-slot=\"5864845439\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>I&#039;m sorry, <strong>but I cannot assist<\/strong> with that.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Key_Highlights\" >Key Highlights<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Understanding_Capellas_Support_Channels\" >Understanding Capella&#039;s Support Channels<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Phone_Support_Direct_Lines_and_Hours\" >Phone Support: Direct Lines and Hours<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Technical_Assistance_Options\" >Technical Assistance Options<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Chat_Support_Guidelines\" >Chat Support Guidelines<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Best_Times_to_Contact_Support\" >Best Times to Contact Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Online_Resources_and_Self-Help_Tools\" >Online Resources and Self-Help Tools<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Emergency_Support_Protocol\" >Emergency Support Protocol<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Specialized_Department_Contact_Information\" >Specialized Department Contact Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#How_Do_I_Update_My_Preferred_Contact_Information_in_My_Capella_Profile\" >How Do I Update My Preferred Contact Information in My Capella Profile?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Can_International_Students_Access_Support_Services_During_Their_Home_Countrys_Time_Zone\" >Can International Students Access Support Services During Their Home Country&#039;s Time Zone?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#What_Documentation_Is_Required_When_Disputing_a_Charge_on_My_Account\" >What Documentation Is Required When Disputing a Charge on My Account?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#How_Can_I_Schedule_a_One-On-One_Consultation_With_an_Academic_Advisor\" >How Can I Schedule a One-On-One Consultation With an Academic Advisor?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#Where_Can_I_Find_Archived_Recordings_of_Previous_Technical_Support_Webinars\" >Where Can I Find Archived Recordings of Previous Technical Support Webinars?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/logmeonce.com\/resources\/capella-it-support\/#The_Bottom_Line\" >The Bottom Line<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Key_Highlights\"><\/span>Key Highlights<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Access real-time support through the chat button in the bottom-right corner or call 1.888.227.3552 for 24\/7 assistance.<\/li>\n<li>Connect with academic coaches Monday-Thursday until 11 PM and Fridays until 8 PM for course and time management help.<\/li>\n<li>Use the technical support website to access digital tools like Grammarly, Writing Center resources, and Turnitin.<\/li>\n<li>Contact librarians for research assistance and access to 77 databases through Capella&#039;s specialized support services.<\/li>\n<li>Reach dedicated support staff during regular hours: Monday-Friday 7 AM-8 PM and Saturday 9 AM-5:30 PM.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Understanding_Capellas_Support_Channels\"><\/span>Understanding Capella&#039;s Support Channels<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Getting help at Capella University is super easy &#8211; just like having a bunch of <strong>friendly helpers<\/strong> in your corner! You know how you can call your best friend on the phone? Well, at Capella, you can get help in lots of fun ways too!<\/p>\n<p>Need to send a message? Just like writing a letter to grandma, you can <strong>email your questions<\/strong> to special addresses. There&#039;s even a <strong>chat button<\/strong> (it&#039;s like texting with your friends!) where you can talk to helpers right away.<\/p>\n<p>And if your computer is being silly, there&#039;s a special website just for fixing <strong>tech problems<\/strong>. The <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.capella.edu\/capella-experience\/support\/\">academic coaches<\/a> are always available to help you stay on track with your courses and manage your time better.<\/p>\n<p>It&#039;s like having a team of superheroes ready to help! Have you ever played a video game where you get special power-ups? That&#039;s what Capella&#039;s <strong>support channels<\/strong> are like &#8211; they give you super powers to succeed!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Phone_Support_Direct_Lines_and_Hours\"><\/span>Phone Support: Direct Lines and Hours<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Have you ever needed help with something important? Well, I&#039;ve got some <strong>super cool phone numbers<\/strong> that&#039;ll connect you to friendly helpers at Capella! If you&#039;re in the USA, you can call 1.888.227.3552 or 1.866.796.6651 for free &#8211; just like getting a free ice cream cone!<\/p>\n<p>Need help late at night? No problem! The technical support team is awake <strong>24\/7<\/strong>, just like those owls you see in storybooks. They&#039;re ready to help you any time, even on holidays!<\/p>\n<p>Want to know a secret? <strong>Sundays are the best time<\/strong> to call because the wait times are super short. But watch out for Tuesdays &#8211; they&#039;re usually <strong>busy, like the lunch line<\/strong> at school!<\/p>\n<p>Regular helpers are <strong>available Monday through Friday<\/strong> from 7 a.m. to 8 p.m., and Saturdays from 9 a.m. to 5:30 p.m. You can find their main office at <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/capella-university.pissedconsumer.com\/customer-service.html\">Capella Tower<\/a> in Minneapolis, Minnesota.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Technical_Assistance_Options\"><\/span>Technical Assistance Options<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Have you ever wished for a <strong>magic helper button<\/strong>? Well, at Capella, you&#039;ve got something even better! I&#039;ll show you all the cool ways to get help when you need it.<\/p>\n<p>You can <strong>call friendly helpers<\/strong> anytime &#8211; day or night &#8211; at 1-888-227-3552. It&#039;s like having a homework buddy who never sleeps!<\/p>\n<p>Or if you prefer typing, try the <strong>live chat<\/strong>. It&#039;s just like texting with a smart friend who knows all the answers.<\/p>\n<p>There&#039;s also a <strong>special website<\/strong> filled with helpful tools, kind of like a digital toolbox. You can find everything from writing tips to math help.<\/p>\n<p>And guess what? <strong>Real librarians<\/strong> are ready to help you find exactly what you&#039;re looking for, just like treasure hunters finding gold! The library gives you access to <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.capella.edu\/blog\/inside-capella\/virtual-student-support-services-help-set-capella-online-education-apart\/\">77 different databases<\/a> to explore and discover new information.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Chat_Support_Guidelines\"><\/span>Chat Support Guidelines<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Now that you know all the super helpers at Capella, let&#039;s learn the fun rules for using chat &#8211; it&#039;s like learning the rules for a new game!<\/p>\n<p>When you want to chat, look for a <strong>friendly icon<\/strong> in the bottom right corner of your screen &#8211; just like finding a hidden treasure! You can <strong>chat with Ella<\/strong>, our helpful robot friend, any time of day or night. Just like <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.studocu.com\/en-us\/messages\/question\/10641857\/according-to-the-capella-writing-center-webpage-on-organizing-papers-many-writers-approach\">mind mapping techniques<\/a>, the chat support helps organize your thoughts and questions in a natural way.<\/p>\n<p>But if you want to talk to a real person, remember these <strong>special times<\/strong>: Monday to Friday from 7 in the morning until 8 at night, and Saturdays from 9 until 5:30.<\/p>\n<p>If you need help with your schoolwork, <strong>academic coaches<\/strong> are ready to chat Monday through Thursday until 11 at night, and Fridays until 8. Isn&#039;t that amazing?<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Best_Times_to_Contact_Support\"><\/span>Best Times to Contact Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Picking the right time to contact support is like choosing the perfect moment to make a chocolate cake &#8211; timing matters!<\/p>\n<p>You&#039;ll get the <strong>fastest help on Sundays<\/strong>, just like how the playground is less crowded early in the morning.<\/p>\n<p>Want to call? I&#039;ve got a secret to share &#8211; try to <strong>avoid Tuesdays<\/strong> because that&#039;s when everyone&#039;s calling!<\/p>\n<p>Instead, reach out <strong>Monday through Friday<\/strong> between 7 a.m. and 8 p.m. (that&#039;s Central Time, like in Minnesota).<\/p>\n<p>On Saturdays, you can call between 9 a.m. and 5:30 p.m.<\/p>\n<p>International students can reach technical support at <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.capella.edu\/contact-us\/\">1.612.977.5000<\/a> for assistance any time.<\/p>\n<p>Need <strong>tech help<\/strong>? Here&#039;s something super cool &#8211; you can get help ANY time, day or night!<\/p>\n<p>It&#039;s like having a <strong>friendly helper who never sleeps<\/strong>. Isn&#039;t that amazing? Just dial (888) 227-3552 if you&#039;re in the USA.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Online_Resources_and_Self-Help_Tools\"><\/span>Online Resources and Self-Help Tools<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>While waiting for support is like being patient at the ice cream shop, you can get lots of help right away with Capella&#039;s <strong>super cool online tools<\/strong>!<\/p>\n<p>Have you ever wanted a helper that checks your spelling and grammar? That&#039;s what Grammarly does &#8211; it&#039;s like having a <strong>friendly teacher<\/strong> looking over your shoulder!<\/p>\n<p>You&#039;ll love the Writing Center &#8211; it&#039;s packed with <strong>fun workshops<\/strong> to make you a better writer.<\/p>\n<p>And guess what? There&#039;s this awesome tool called Turnitin that makes sure your work is all your own, just like when you create <strong>original artwork<\/strong>!<\/p>\n<p>The library has friendly helpers called librarians who can help you find exactly what you need, kind of like treasure hunters.<\/p>\n<p>Plus, there&#039;s Evernote to keep all your notes organized, like having a <strong>digital backpack<\/strong>!<\/p>\n<p>The Quantitative Skills Center provides students with <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.capella.edu\/blog\/inside-capella\/a-guide-to-academic-support-at-capella\/\">math and statistics assistance<\/a> through dedicated teaching assistants.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Emergency_Support_Protocol\"><\/span>Emergency Support Protocol<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Let&#039;s talk about what to do if something scary happens at school! The most important thing is to stay calm, just like when you&#039;re playing freeze tag. First, call 9-1-1 &#8211; that&#039;s the magic number that brings helpers right away!<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: center\">When This Happens<\/th>\n<th style=\"text-align: center\">You Should Do This<\/th>\n<th style=\"text-align: center\">Who Will Help<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center\">Fire or Smoke<\/td>\n<td style=\"text-align: center\">Get outside quickly<\/td>\n<td style=\"text-align: center\">Firefighters<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Someone is hurt<\/td>\n<td style=\"text-align: center\">Call 9-1-1 first<\/td>\n<td style=\"text-align: center\">EMTs &#038; Doctors<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Feeling unsafe<\/td>\n<td style=\"text-align: center\">Tell a security officer<\/td>\n<td style=\"text-align: center\">Campus Police<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>After you&#039;re safe, we have special helpers at school called the Campus Security Authority &#8211; they&#039;re like playground monitors but for bigger kids! They&#039;ll make sure everyone knows what&#039;s happening through something called Everbridge (it&#039;s like sending a big group text to everyone). In today&#039;s world, <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.studocu.com\/en-us\/messages\/question\/10815423\/according-to-the-capella-writing-centers-page-on-organizing-paragraphs-while-your-readers-want\">unprecedented technology use<\/a> among students makes digital emergency alerts especially effective. Remember, just like we have fire drills, we practice these safety steps every year to keep you super prepared!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Specialized_Department_Contact_Information\"><\/span>Specialized Department Contact Information<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Do you sometimes need help with something at school? I&#039;ve got some <strong>super helpful phone numbers<\/strong> and email addresses to share with you!<\/p>\n<p>Think of them like <strong>special hotlines<\/strong> to reach different helpers &#8211; just like how you might call your best friend to play.<\/p>\n<p>If you need regular help, you can call 1-866-796-6651. That&#039;s like your <strong>main go-to number<\/strong>!<\/p>\n<p>For <strong>money questions about school<\/strong> (like how much classes cost), call 1-866-808-8681.<\/p>\n<p>And guess what? If your computer isn&#039;t working right, there&#039;s a <strong>special team ready<\/strong> to help 24 hours a day at 1-888-227-3552!<\/p>\n<p>You can also send emails to different teams. It&#039;s just like sending a letter, but super fast!<\/p>\n<p>Need help with homework? Want to talk about money for school? There&#039;s a special helper for everything!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"How_Do_I_Update_My_Preferred_Contact_Information_in_My_Capella_Profile\"><\/span>How Do I Update My Preferred Contact Information in My Capella Profile?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll show you how to <strong>update your contact info<\/strong> &#8211; it&#039;s as easy as playing your favorite game!<\/p>\n<p>You can update your details in two ways: through Campus or by calling <strong>Learner Support<\/strong>.<\/p>\n<p>On Campus, you&#039;ll find your profile settings where you can change your email, phone, and address.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Can_International_Students_Access_Support_Services_During_Their_Home_Countrys_Time_Zone\"><\/span>Can International Students Access Support Services During Their Home Country&#039;s Time Zone?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes, I&#039;m happy to tell you that international students can get help anytime!<\/p>\n<p>We&#039;ve got <strong>tech support<\/strong> and our friendly AI helper, Ella, available <strong>24\/7<\/strong> &#8211; that means all day and night. It&#039;s like having a helpful friend who never sleeps!<\/p>\n<p>While some services run during regular U.S. business hours, you can send emails, use the <strong>online library<\/strong>, or join community discussions whenever works best in your time zone.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_Documentation_Is_Required_When_Disputing_a_Charge_on_My_Account\"><\/span>What Documentation Is Required When Disputing a Charge on My Account?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll help you understand what you need when disputing a charge!<\/p>\n<p>You&#039;ll want to <strong>gather important papers<\/strong> like your invoice (that&#039;s like a receipt), <strong>proof you got the service<\/strong> (like an email saying &#034;thanks for buying!&#034;), and evidence you used it.<\/p>\n<p>Don&#039;t forget to show how you paid &#8211; things like your address matching and security code.<\/p>\n<p>Think of it like <strong>building a case<\/strong>, just like a detective!<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_Can_I_Schedule_a_One-On-One_Consultation_With_an_Academic_Advisor\"><\/span>How Can I Schedule a One-On-One Consultation With an Academic Advisor?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll help you schedule a one-on-one chat with your academic advisor!<\/p>\n<p>Just click &#034;Need Help?&#034; in the top left of your Academic Plan, then hit &#034;Schedule Appointment.&#034; This takes you right to your advisor&#039;s calendar.<\/p>\n<p>Pick a time that works best for you!<\/p>\n<p>Can&#039;t find it? No worries &#8211; you can also call 1-888-227-3552, and they&#039;ll help you set it up.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Where_Can_I_Find_Archived_Recordings_of_Previous_Technical_Support_Webinars\"><\/span>Where Can I Find Archived Recordings of Previous Technical Support Webinars?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I know you&#039;re looking for those <strong>technical support webinar recordings<\/strong>!<\/p>\n<p>Based on what I can see, they&#039;re usually posted on the <strong>Capella Alumni Events page<\/strong> after each session. Just head over there and look for past webinars.<\/p>\n<p>I should mention though &#8211; not every webinar gets recorded, and some mightn&#039;t be available.<\/p>\n<p>If you can&#039;t find what you need, I&#039;d suggest checking out Capella&#039;s <strong>FAQs or Library Guides<\/strong> for general help instead.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Bottom_Line\"><\/span>The Bottom Line<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>While seeking support from Capella is essential for your academic journey, it&#039;s equally important to safeguard your personal information. <strong>Password security<\/strong> is a crucial aspect of online safety. With so many accounts to manage, a reliable <strong>password management system<\/strong> can help you keep track of your credentials securely. By using a password manager, you can generate <strong>strong passwords<\/strong>, store them safely, and access your accounts with ease.<\/p>\n<p>Don&#039;t wait until it&#039;s too late! Take control of your <strong>online security<\/strong> today. I encourage you to check out <strong>LogMeOnce<\/strong>, a fantastic tool for password and passkey management. By signing up for a Free account at <a href=\"https:\/\/logmeonce.com\/\">LogMeOnce<\/a>, you can ensure your <strong>sensitive information<\/strong> is protected while simplifying your online experience. Start prioritizing your password security now, and focus on what truly matters&#x2014;your studies and success at Capella!<\/p>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Connect with Capella&#8217;s support team through multiple channels, from 24\/7 chat to phone assistance, and discover how to maximize your educational journey.<\/p>\n","protected":false},"author":5,"featured_media":246183,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19737],"tags":[36899,36897,36898],"class_list":["post-246184","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-two-factor-authentication","tag-chat-2","tag-capella-support","tag-educational-assistance"],"acf":[],"_links":{"self":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts\/246184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/comments?post=246184"}],"version-history":[{"count":0,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts\/246184\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/media\/246183"}],"wp:attachment":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/media?parent=246184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/categories?post=246184"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/tags?post=246184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}