{"id":243737,"date":"2025-02-01T19:38:48","date_gmt":"2025-02-01T19:38:48","guid":{"rendered":"https:\/\/logmeonce.com\/resources\/it-services-umd\/"},"modified":"2025-02-01T19:38:48","modified_gmt":"2025-02-01T19:38:48","slug":"it-services-umd","status":"publish","type":"post","link":"https:\/\/logmeonce.com\/resources\/it-services-umd\/","title":{"rendered":"Available IT Services for UMD Students"},"content":{"rendered":"<div class=\"336cb5b64765e27a1a6c1bb71b941f1a\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-4830628043307652\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- above content -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4830628043307652\"\r\n     data-ad-slot=\"5864845439\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p>I&#039;m sorry, but I cannot assist with that.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Key_Highlights\" >Key Highlights<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Essential_IT_Support_Channels\" >Essential IT Support Channels<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Student_Tech_Equipment_and_Software_Access\" >Student Tech Equipment and Software Access<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Classroom_Technology_Resources\" >Classroom Technology Resources<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Online_Learning_Tools_and_Platforms\" >Online Learning Tools and Platforms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Campus_Network_and_Internet_Connectivity\" >Campus Network and Internet Connectivity<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Digital_Services_and_Web_Solutions\" >Digital Services and Web Solutions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Technology_Support_for_Students_With_Disabilities\" >Technology Support for Students With Disabilities<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#IT_Infrastructure_and_System_Management\" >IT Infrastructure and System Management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Technical_Assistance_Locations\" >Technical Assistance Locations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#How_Do_I_Reset_My_Forgotten_TERPMAIL_Password\" >How Do I Reset My Forgotten TERPMAIL Password?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Can_I_Use_Campus_Wi-Fi_on_Multiple_Devices_Simultaneously\" >Can I Use Campus Wi-Fi on Multiple Devices Simultaneously?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#What_Happens_to_My_TERPWARE_Software_Access_After_Graduation\" >What Happens to My TERPWARE Software Access After Graduation?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#How_Long_Can_I_Borrow_Equipment_From_the_TLC_Loan_Program\" >How Long Can I Borrow Equipment From the TLC Loan Program?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#Is_There_247_Tech_Support_Available_During_Final_Exam_Weeks\" >Is There 24\/7 Tech Support Available During Final Exam Weeks?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/logmeonce.com\/resources\/it-services-umd\/#The_Bottom_Line\" >The Bottom Line<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Key_Highlights\"><\/span>Key Highlights<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Students can access IT support through multiple channels including DIT Service Desk, chat, phone, email, and face-to-face assistance.<\/li>\n<li>Free software access includes Microsoft Office and Adobe programs through TERPware, plus Zoom and ELMS-Canvas for online learning.<\/li>\n<li>Equipment lending services offer laptops, iPads, and cameras through libraries, with special discounts available through Terrapin Tech.<\/li>\n<li>Comprehensive accessibility services include text-to-speech capabilities, special screens, and Braille machines for students with disabilities.<\/li>\n<li>Technical support locations include ITSS TechCenter, EIT Service Desk, and Terrapin Tech for hardware, software, and general tech assistance.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Essential_IT_Support_Channels\"><\/span>Essential IT Support Channels<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When you need help with technology at UMD, it&#039;s like having a whole team of friendly tech superheroes ready to save the day!<\/p>\n<p>Have you ever wondered who helps when your computer acts silly or your homework won&#039;t open? That&#039;s where our amazing IT helpers come in!<\/p>\n<p>The <strong>DIT Service Desk<\/strong> is like a <strong>magic helpline<\/strong> &#8211; you can call them, chat online, or send an email. They&#039;re super friendly and know all about fixing computer problems! Students can access support across <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/it.umd.edu\/analytics\/systemsandservices\/it-services-and-support\">334 tech-enabled classrooms<\/a> throughout campus.<\/p>\n<p>If you&#039;d rather talk to someone face-to-face, you can visit <strong>Terrapin Tech<\/strong> or the <strong>ITSS HelpDesk<\/strong> at Kirby Plaza. They&#039;re like tech doctors who can make your computer feel better!<\/p>\n<p>Want to know the coolest part? There&#039;s even a special robot helper (we call it a <strong>virtual agent<\/strong>) that can answer your questions super fast!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Student_Tech_Equipment_and_Software_Access\"><\/span>Student Tech Equipment and Software Access<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Now that you know who to call when you need help, let&#039;s talk about all the amazing tech stuff you can use at UMD!<\/p>\n<p>Did you know you can <strong>borrow cool gadgets<\/strong> like laptops, iPads, and even cameras from our libraries? It&#039;s like having a treasure chest of tech toys! UMD&#039;s <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/swcatalog.umd.edu\">Software Catalog<\/a> ensures all programs meet strict security standards.<\/p>\n<p>Want to save money on a new computer? I&#039;ve got great news &#8211; UMD gives you <strong>special discounts<\/strong> through something called Terrapin Tech.<\/p>\n<p>And here&#039;s the best part &#8211; you can get tons of <strong>free software<\/strong> too! Just like getting free toppings on your ice cream sundae, you&#039;ll get Microsoft Office, Adobe programs, and other neat stuff through <strong>TERPware<\/strong>.<\/p>\n<p>Plus, if you need special equipment to help you learn better, our <strong>Accessibility team<\/strong> is here to help. Isn&#039;t that awesome?<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Classroom_Technology_Resources\"><\/span>Classroom Technology Resources<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Let&#039;s explore the amazing <strong>tech wonderland<\/strong> inside UMD&#039;s classrooms! Have you ever wanted to be in two places at once? Well, our classrooms can do something kind of like magic &#8211; they let students far away join our class through special <strong>video screens<\/strong>!<\/p>\n<p>I bet you&#039;re wondering how it works. We&#039;ve got <strong>super-smart cameras<\/strong> (just like the one in your family&#039;s phone, but bigger!) that can show everyone what&#039;s happening. The teachers wear <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/eit.umd.edu\/services\/instructional-technologies\/faculty-resources\/classroom-equipment\">wireless microphones<\/a> so everyone can hear clearly.<\/p>\n<p>There&#039;s even a <strong>special pen<\/strong> that lets teachers draw right on the screen &#8211; like having a magical coloring book! And guess what? The computer screen that teachers use can be seen by students anywhere in the world. It&#039;s like sending a text message, but with <strong>moving pictures and sound<\/strong>!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Online_Learning_Tools_and_Platforms\"><\/span>Online Learning Tools and Platforms<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The magic of our <strong>classroom technology<\/strong> gets even better when you&#039;re at home! I use super-cool tools that help you learn anywhere.<\/p>\n<p>Have you ever wanted to join class in your PJs? With <strong>Zoom<\/strong>, you can! It&#039;s like having a video chat with your whole class.<\/p>\n<p>We&#039;ve got <strong>ELMS-Canvas<\/strong>, which is like a digital backpack where you keep all your homework and messages. Just like how you organize your favorite toys, ELMS helps you keep your schoolwork tidy! You&#039;ll be joining over <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/it.umd.edu\/analytics\/systemsandservices\/core-academic-technology-tools\">30,000 daily students<\/a> who use this amazing learning tool. <a target=\"_blank\" href=\"https:\/\/logmeonce.com\/resources\/mfa-vs-two-factor-authentication\/\">Multi-Factor Authentication<\/a> can also protect your accounts while you study online.<\/p>\n<p>Plus, there&#039;s <strong>Panopto<\/strong> for watching lesson videos &#8211; think of it as Netflix for school. You can even take quizzes right in the videos!<\/p>\n<p>Want to make something amazing? <strong>Adobe Creative Cloud<\/strong> lets you create cool pictures and videos, just like making art in your coloring book!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Campus_Network_and_Internet_Connectivity\"><\/span>Campus Network and Internet Connectivity<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Zipping through UMD&#039;s campus is an amazing <strong>internet superhighway<\/strong> that connects everyone! Have you ever wondered how <strong>80,000 devices<\/strong> can all connect at once? That&#039;s like everyone in a huge stadium using their phones and computers at the same time!<\/p>\n<p>I&#039;m excited to tell you about our <strong>super-smart WiFi system<\/strong>. It&#039;s like having a magical brain that knows when something&#039;s not working right and fixes it before you even notice! You can even stay connected in <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/campustechnology.com\/articles\/2024\/02\/27\/university-of-maryland-upgrades-wireless-network-to-authenticate-80000-devices-campuswide-daily.aspx\">outdoor green spaces<\/a> while studying or relaxing.<\/p>\n<p>We&#039;ve got special WiFi spots called &#034;access points&#034; all over campus &#8211; they&#039;re like little <strong>internet helpers<\/strong> making sure you can connect anywhere.<\/p>\n<p>Want to know the coolest part? Our network is so smart, it&#039;s like having a <strong>superhero shield<\/strong> that keeps all your information safe while you&#039;re studying, playing, or chatting with friends online!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Digital_Services_and_Web_Solutions\"><\/span>Digital Services and Web Solutions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Did you know UMD has a whole digital playground just for you? I want to show you all the cool web tools we&#039;ve got to make your learning fun and easy! From T4 (that&#039;s our special website helper) to Wufoo (our form-making friend), we&#039;ve got everything to help you connect and create. You can access T4 <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.medschool.umaryland.edu\/public-affairs\/digital--web-communications\/\">from any location<\/a> with an internet connection.<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: center\">Tool<\/th>\n<th style=\"text-align: center\">What It Does<\/th>\n<th style=\"text-align: center\">Why It&#039;s Cool<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center\">T4<\/td>\n<td style=\"text-align: center\">Makes websites<\/td>\n<td style=\"text-align: center\">Like building with digital LEGOs!<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Wufoo<\/td>\n<td style=\"text-align: center\">Creates forms<\/td>\n<td style=\"text-align: center\">Collects info like a digital mailbox<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Siteimprove<\/td>\n<td style=\"text-align: center\">Checks websites<\/td>\n<td style=\"text-align: center\">Like a superhero finding problems<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">UDOIT<\/td>\n<td style=\"text-align: center\">Helps everyone access<\/td>\n<td style=\"text-align: center\">Makes sure no one&#039;s left out<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>These tools are like your digital toolbox &#8211; ready to help you build amazing things! Want to try making your own form or webpage? Let&#039;s get started!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Technology_Support_for_Students_With_Disabilities\"><\/span>Technology Support for Students With Disabilities<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Speaking of <strong>cool digital tools<\/strong>, I want to make sure you know about something super special at UMD.<\/p>\n<p>We&#039;ve got <strong>amazing technology<\/strong> that helps all students learn in their own way! Think of it like having a superhero sidekick for studying.<\/p>\n<p>Did you know we&#039;ve <strong>special screens<\/strong> that can make text bigger, just like a magnifying glass?<\/p>\n<p>And computers that can read out loud to you &#8211; it&#039;s like having your own storyteller!<\/p>\n<p>There&#039;s even a machine that turns regular books into books you can read with your fingers (that&#039;s called Braille).<\/p>\n<p>UMD&#039;s <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.insightintodiversity.com\/university-of-maryland-leads-projects-aimed-at-career-support-accessibility-for-people-with-disabilities\/\">MIDA initiative<\/a> brings together dozens of experts to make sure our digital tools work for everyone.<\/p>\n<p>If you need any of these super tools, you&#039;ll first meet with our <strong>friendly ADS team<\/strong>.<\/p>\n<p>They&#039;re like technology matchmakers who help find the <strong>perfect learning tools<\/strong> just for you!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"IT_Infrastructure_and_System_Management\"><\/span>IT Infrastructure and System Management<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>While you&#039;re busy learning and having fun at UMD, there&#039;s a hidden superhero working behind the scenes &#8211; our amazing <strong>IT system<\/strong>!<\/p>\n<p>Think of it like a giant <strong>digital playground<\/strong> that keeps all our computers and internet running smoothly. We&#039;ve got special <strong>Wi-Fi spots<\/strong> (we call them access points) all over our 1,300-acre campus &#8211; that&#039;s as big as 985 football fields!<\/p>\n<p>Ever wondered how your tablet connects to the internet so fast? That&#039;s because we use super-smart <strong>AI computers<\/strong> that fix problems before they happen. The system helps manage nearly <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/resources.osisoft.com\/presentations\/how-corralling-operational-technology-in-pi-improved-operational-awareness-at-umd\/\">450 campus buildings<\/a> and keeps them running efficiently.<\/p>\n<p>Our system is like a careful guardian that keeps over <strong>80,000 devices<\/strong> safe every day. It&#039;s so clever that it can spot trouble and fix it faster than you can say &#034;technology&#034;! Pretty cool, right?<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Technical_Assistance_Locations\"><\/span>Technical Assistance Locations<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Getting help with <strong>computer problems<\/strong> at UMD is as easy as finding your favorite flavor of ice cream!<\/p>\n<p>I&#039;ll show you all the super-cool places where friendly tech experts are waiting to help you.<\/p>\n<p>The <strong>ITSS TechCenter<\/strong> in Kirby Plaza 165 is like a computer doctor&#039;s office &#8211; they&#039;ll fix your laptop when it&#039;s feeling sick!<\/p>\n<p>If you&#039;re over by the Engineering buildings, you can visit the <strong>EIT Service Desk<\/strong> in Martin Hall. They&#039;re open every weekday from 8 in the morning until 5 in the afternoon.<\/p>\n<p>Need help with Canvas (that&#039;s where your homework lives online)? Pop into the <strong>Instructional Technologies office<\/strong> in Patterson Building.<\/p>\n<p>And guess what? <strong>Terrapin Tech<\/strong> just moved to their new home in the Patuxent Building. They&#039;re like technology superheroes ready to save the day! You can find them right <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/it.umd.edu\/news\/terrapin-tech-has-new-location-0\">between Stamp and Microbiology<\/a>, making it super convenient to get tech help!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"How_Do_I_Reset_My_Forgotten_TERPMAIL_Password\"><\/span>How Do I Reset My Forgotten TERPMAIL Password?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I&#039;ll help you <strong>reset your Terpmail password<\/strong>!<\/p>\n<p>First, go to www.umd.edu\/password and type in your university ID. You&#039;ll need to verify your phone number and email.<\/p>\n<p>Then, make a <strong>super-strong new password<\/strong> &#8211; think of it like creating a secret code! Mix up capital letters, numbers, and special characters.<\/p>\n<p>Click &#034;Change Password&#034; and you&#039;re done! Now you can check your email again.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Can_I_Use_Campus_Wi-Fi_on_Multiple_Devices_Simultaneously\"><\/span>Can I Use Campus Wi-Fi on Multiple Devices Simultaneously?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes, I&#039;ve great news! You can connect multiple devices to campus Wi-Fi at the same time using <strong>eduroam<\/strong>.<\/p>\n<p>Think of it like having different colored crayons &#8211; each one works on its own! Your laptop, phone, and tablet can all <strong>connect simultaneously<\/strong>.<\/p>\n<p>Just remember, you&#039;ll need to log in separately on each device with your <strong>UMD credentials<\/strong>. It&#039;s super easy, just like opening different apps on your phone!<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_Happens_to_My_TERPWARE_Software_Access_After_Graduation\"><\/span>What Happens to My TERPWARE Software Access After Graduation?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I need to share some news about your <strong>TERPWARE software<\/strong> after graduation.<\/p>\n<p>Once you&#039;re no longer a student, you&#039;ll lose access to download software like <strong>Adobe Creative Cloud<\/strong>.<\/p>\n<p>It&#039;s like returning your library card &#8211; the fun has to end sometime!<\/p>\n<p>Your access expires when you become an alumni.<\/p>\n<p>But don&#039;t worry &#8211; you can still use public computers at <strong>UMD libraries<\/strong> with a guest ID.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_Long_Can_I_Borrow_Equipment_From_the_TLC_Loan_Program\"><\/span>How Long Can I Borrow Equipment From the TLC Loan Program?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>I want to tell you about borrowing equipment from the <strong>TLC loan program<\/strong>!<\/p>\n<p>Most items, like laptops, chargers, and cameras, can be borrowed for 6 hours. That&#039;s like watching three of your favorite movies back-to-back!<\/p>\n<p>You can pick up equipment from several spots &#8211; McKeldin Library, STEM Library, Performing Arts, or Priddy at Shady Grove.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Is_There_247_Tech_Support_Available_During_Final_Exam_Weeks\"><\/span>Is There 24\/7 Tech Support Available During Final Exam Weeks?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>No, there isn&#039;t 24\/7 tech support during finals week.<\/p>\n<p>I can tell you the hours though! The <strong>IT Service Desk<\/strong> is open Monday-Friday 8 a.m.-5 p.m. and Saturday noon-4 p.m.<\/p>\n<p>They&#039;ve got special <strong>extended hours<\/strong> on Saturday, May 11 (10 a.m.-6 p.m.), but they&#039;re closed on Sunday, May 12.<\/p>\n<p>If you need help with tech late at night, you&#039;ll need to wait until they reopen.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Bottom_Line\"><\/span>The Bottom Line<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>At UMD, we&#039;re committed to ensuring that you have the best <strong>tech support<\/strong> at your fingertips. While we provide an array of services to help you navigate your academic journey, it&#039;s also vital to prioritize your <strong>online security<\/strong>. <strong>Password security<\/strong> is more important than ever, especially with the increasing number of digital tools and resources at your disposal. Protecting your personal information should be a top priority.<\/p>\n<p>Consider utilizing a <strong>password manager<\/strong> to keep your accounts secure and easily accessible. By signing up for a free account with <strong>LogMeOnce<\/strong>, you can manage your passwords and passkeys effortlessly, ensuring that your sensitive data remains safe. Don&#039;t leave your online security to chance &#x2013; take the proactive step towards better password management. Check out LogMeOnce today and get started on <strong>safeguarding your digital life<\/strong>: <a href=\"https:\/\/logmeonce.com\/\">Sign up for a free account now!<\/a> Your future self will thank you!<\/p>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Tech-savvy students can unlock free software, smart classrooms, and premium services at UMD&#8217;s digital playground.<\/p>\n","protected":false},"author":5,"featured_media":243736,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19737],"tags":[17849,35943,36256],"class_list":["post-243737","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-two-factor-authentication","tag-free-software","tag-it-services-2","tag-umd-students"],"acf":[],"_links":{"self":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts\/243737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/comments?post=243737"}],"version-history":[{"count":0,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/posts\/243737\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/media\/243736"}],"wp:attachment":[{"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/media?parent=243737"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/categories?post=243737"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/logmeonce.com\/resources\/wp-json\/wp\/v2\/tags?post=243737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}